Mass.Gov looking for interns
The Mass.Gov Content Management group seeks two interns to help support information architecture/content analysis and assist with research and documentation. These are 2006 Fall Internship opportunities, and unpaid positions.
Mass.Gov 2006 Fall Internship Opportunities
Position Overview:
Mass.Gov is the official web portal for the Commonwealth of Massachusetts, providing a single face of government to residents, businesses, visitors, and government employees. The Content Management group seeks two interns to help support information architecture/content analysis and assist with research and documentation. This is an unpaid position.
You will:
• Learn new and emerging portal and internet technologies;
• Learn about e-government strategies and best practices;
• Train in the suite of tools that make up the Mass.Gov portal infrastructure including Vignette and Interwoven Teamsite content management solution; • Develop a thorough understanding of customer needs by constituency group and how Mass.Gov’s vision and strategy meets those needs; • Recommend content for enhancement or development.
Specific Responsibilities:
Track 1: Information architecture and content analysis
• Apply information architecture knowledge and skills to to ensure that portal users easily find what they need. • Analyze content and make recommendations for improvement. • Maintain and update Mass.Gov portal content, including navigation, terminal content, and feature stories. • Write usability test scripts, conduct usability testing and report findings.
Track 2: Research, competitive intelligence, and documentation • Survey state websites and compile information for analysis and comparison. • Research e-gov and web publishing best practices. • Update standards and other portal documentation • Review metrics from customer help desk and web analytics and report findings. • Conduct user surveys and report findings.
Qualifications
Track 1
• Completion of LIS 415 - Information Organization
• Completion of LIS 419 - Subject Analysis
Track 2
• Completion of LIS 415 - Information Organization
• Completion of LIS 403 - Evaluation of Information Services
Preferred:
• Completion of or current enrollment in LIS 531G - Web Development and Information Architecture. • Completion of or current enrollment in LIS 419 - Subject Analysis
Both Track 1 and Track 2:
• Must be available 10 hours a week for 12 weeks during normal business hours (9:00am to 5:00 pm, Monday through Friday). • Background in or demonstrate an understanding of the role of the web in information dissemination and discovery. • Relevant knowledge and experience in web-related discipline. • Strong organizational skills. Excellent written, verbal and presentation skills, MS Office, Internet and e-mail skills.
To apply, applicant must submit the following:
• Resume
• Two letters of recommendation
• A short explanation of why you would like to work for Mass.Gov
Questions and/or applications should be directed to:
Valerie McKay
Lead Information Architect, Mass.Gov Office
One Ashburton Place, Room 1602
Boston, MA, 02108
617-626-4449
valerie.mckay@state.ma.us