The Tufts University Hirsh Health Sciences Library (http://www.library.tufts.edu/hhsl/) is seeking a part-time, permanent circulation assistant to join our Circulation team. The Hirsh Health Sciences Library is located in the Chinatown section of Boston and serves the Tufts University schools of Medicine; Dental Medicine; Nutrition; Public Health and Graduate Biomedical Sciences; and their affiliate hospitals.
The Library Assistant will be responsible for carrying out all of the daily activities of the Library Service Desk in person, on the telephone, and via email. We are looking for a proactive, customer-focused candidate to staff a busy Library Service Desks and help our students, faculty and clinicians get prompt, accurate answers to diverse questions. Specific responsibilities include: facilitating access to library resources; interpreting library holdings via the online catalog; locating and loaning library materials and maintaining and updating patron records in the online circulation system. This position assists library customers by interpreting library policies; assisting with printing and photocopying; and making accurate referrals. Additional responsibilities include assisting in maintaining the Circulation Department wiki pages; videocasting circulation related tutorials; processing reserve materials; collecting and aggregating Library Service Desk statistics; and assisting with Interlibrary Loan activities.
Basic requirements: 1 – 2 years related experience in an academic or special library; college degree; experience with library circulation systems, MS Office suite, and existing and emerging technology.
Preferred Qualifications: Excellent written and verbal communication skills. Strong commitment to outstanding public service. Ability to work collaboratively in a team and independently, Ability to manage and prioritize diverse responsibilities. Good organizational skills. High-level problem-solving skills. Ability to meet and exceed customer needs and expectations.
Salary: This position reports to the Information Services and Circulation Librarian. The part-time, permanent position offers 20 hours per week, flexible between 9:00am and 5:00pm on Tuesdays, Thursdays, and Fridays. Please apply online: http://www.tufts.edu/hr/jobs. Search by job title: LIBRARY ASSISTANT II – Hirsh Health Sciences Library or Job Requisition number: 1176. Tufts University is an Affirmative Action/Equal Opportunity Employer. Resume review will begin immediately and continue until the position is filled.