Posts tagged: reference

Library Reference Assistant, Tufts University Hirsh Health Sciences Library, Boston MA

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By , May 7, 2013 3:08 pm

Tufts University Hirsh Health Sciences Library

Library Reference Assistant

The Tufts University Hirsh Health Sciences Library (http://www.library.tufts.edu/hhsl/) is seeking a full time permanent reference assistant. The Hirsh Health Sciences Library serves the Tufts University schools of Medicine; Dental Medicine; Nutrition; Public Health and Graduate Biomedical Sciences; and their affiliate hospitals. The Hirsh Health Sciences Library is located in downtown Boston in the Chinatown/Theater district.

The Library Reference Assistant is responsible for carrying out all the daily activities of the Library Service Desk in an effective, customer-oriented and professional manner. Duties include providing service to library patrons at the Library Service Desk. These services include providing basic reference help and point-of-need consultation and instruction to users for their information access questions, assisting users with access to the physical library and accessing resources on the website, and assisting users with printing and photocopying. Interactions with patrons occur in person and electronically.

The person in this position will also use the circulation module of the University Library’s integrated library system to circulate material, create and maintain patron records, and create and maintain reserve lists. They will also create and maintain the reserves collection by contacting faculty on a regular basis, maintaining the library’s internal Access database, and coordinating with library staff as needed for ordering new materials and processing existing materials. Responsibilities also include interpreting and applying library policies as appropriate, accurately referring users to appropriate staff members when needed for information, reference or technical questions, and using Qualtrics to create and run surveys for the library. This person will also be responsible for processing the library’s BLC WorldCat Local requests made by HHSL users for materials from other BLC libraries.

Additionally, this position will be on library and university committees as assigned, including the Library PR Team, the University Library’s Circulation and Reserves Team, and the University’s Social Media Working Group. This position is in charge on Saturdays. Other duties as assigned.

Basic requirements: 1 – 3 years related experience; college degree; experience with library circulation systems; MS Office products (including Access) and current communication platforms (wikis, blogs etc.).The working hours are Monday, Tuesday (or Wednesday), Thursday, Friday 7:30 – 3:30 and Saturday 10 – 6.

Preferred Qualifications: Experience in an academic or special library environment with knowledge of III Millennium preferred. Very strong verbal and written communication skills and a demonstrated high level of good judgment, analytical and problem-solving skills. Familiarity with emerging technologies and related skills. Ability to be helpful and approachable. Ability to work collaboratively in a team and independently. Enthusiasm and initiative, and the ability to prioritize diverse responsibilities and meet deadlines. Good organizational skills. Ability to meet and exceed customer needs and expectations

Please apply online at: http://www.tufts.edu/hr/jobs. Search by job title: Library Reference Assistant – Hirsh Health Sciences Library or Job Requisition number: 1874 . Tufts University is an Affirmative Action/Equal Opportunity Employer. Resume review will begin immediately and continue until the position is filled.

Instructional Services Librarian, Babson College, Wellesley MA

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By , May 6, 2013 3:28 pm

Job Summary:

Babson College seeks an enthusiastic, innovative, and collaborative team member for the position of Instructional Services Librarian. Reporting to the Lead Instructional Services Librarian, this position supports and advances library instructional programs through the application of information literacy standards, instructional design principles, pedagogical knowledge, educational technologies and ongoing assessment efforts. This position plays an active role in leading the integration of library instruction into undergraduate and graduate curricula. Additionally, this position provides research consultation support through regularly scheduled shifts at the reference desk, serves as the liaison to at least one academic division, and embraces a strong, responsive, user-centric customer service model.

Key Responsibilities:

· In collaboration with the Research & Instruction Team, assesses information literacy needs of students, faculty and staff and develops creative delivery models to meet those needs

· Develops innovative and effective models of library outreach for students, faculty and staff

· Builds collaborative relationships with faculty and program management staff in order to maintain robust library instruction initiatives.

· Develops and manages digital assets, instructional documentation, in-class presentations and teaching schedules for library instruction programs.

· Provides in-person, email and virtual research support to students and faculty as a member of the Research & Instruction Team.

· Maintains appropriate reference and instruction statistics

· Conducts ongoing assessments of student learning and contributes to departmental assessment projects.

· Learns, implements and teaches new technologies, both in support of larger ITSD initiatives and in pursuit of continuous enhancement of the library instruction programs.

· Functions as the liaison to specific academic division(s), providing library services such as curriculum support, research assistance, library instruction, vendor relations and special projects.

· Participates in regular professional development activities.

· Maintains membership in appropriate professional organizations.

· Assumes additional responsibilities as required.

Required Qualifications:

· At least 3-5 years of post-MLS academic library experience in an automated library setting

· Strong and dynamic classroom presence and presentation skills, with evidence of strong interest and success with learning, implementing, and teaching emerging information technologies

· In-depth knowledge of the ACRL Information Literacy Competency Standards for Higher Education

· Knowledge of instructional design practice and principles as applied to in-person, online, synchronous, and asynchronous instruction

· Strong understanding of pedagogical theories and approaches, including their application to diverse populations of learners and teachers

· Evidence of exceptional interpersonal skills, including ability to communicate effectively with diverse students, faculty, staff, administrators, alumni, and other community members

· Strong program management skills

· Ability to understand and work with information and instructional technologists to deploy web-based content and instructional technologies to support on-site and distance information literacy initiatives

· Excellent computer proficiency

· Strong knowledge of business information resources preferred

Application Procedures:

Submit an application (including: cover letter, resume or CV, names and contact information for at least 3 professional references, and optional statement of teaching philosophy) via the following link: https://babson.peopleadmin.com/postings/2316 . Review will continue until the position is filled, but applications received by May 31, 2013 will be given first consideration.

Appointment:

This is a full-time, 12-month appointment with administrative status.

Library Services Manager, Infotrieve, Union County NJ

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By , April 30, 2013 3:53 pm

Infotrieve is a global leader in providing information services and content management technology to businesses. For more than 20 years we have been providing corporate information centers, R&D facilities, and legal, business affairs and product professionals in more than half the Fortune 500 with a broad array of outsourcing services and software solutions.

The Library Services Manager is responsible for managing on and off site Library Services and staff in accordance with established service levels and approved budgets. Responsible for the management of all aspects of the client relationship. This position is located in Union County, NJ.

Primary Responsibilities

• Prepare & communicate monthly, quarterly and annual deliverables to the client’s Information Resources management team.
• Update and maintain all reporting using various resources and tools (proprietary and commercial)
• Collaborate with end-users and business/project teams to identify information needs across a broad range of business functions, disease states and therapeutic areas
• Work with management and library staff to streamline workflows and deliver content efficiently
• Work in conjunction with vendors and technology teams to evaluate, integrate and deploy information solutions across the organization
• Assist end-users with ready-reference questions, customer service and/or assess issues related to Information Resources and services
• Work with the client management team, and the client end-users to align the procurement of search & discovery tools, databases and content with the requirements of the organization
• Process and track requests for the purchase of books, subscriptions, pay per view document delivery orders and other materials
• Reconcile vendor statements and track expenditures for subscriptions and content licenses for information resources throughout the organization
• Work with end-users and Client’s Subscription Coordinators to implement new subscriptions and to manage subscription renewals and cancellations in a timely and cost-effective manner
• Work directly with publishers and vendors to troubleshoot all subscription access issues (including updating IP addresses, repairing broken links, etc).
• Provide overall management for the organization of content on the client’s Digital Library, including the integration of e-Journals, databases and information resources based on various end-user needs
• Participate in the evaluation and application of best practices to deliver electronic information solutions that meet user expectations and maximize value for the organization
• Ensure that Library Services operations are conducted in a copyright compliant manner
• Work with the client’s legal department and Library Team to develop an enterprise-wide Copyright Compliance Policy
• Coordinate and implement training programs to increase end-user awareness of basic copyright policy, as outlined by the client’s Copyright Compliance Policy
• Coordinate Information Center open-house activities and provide resource training sessions
• Maintain strict confidentiality regarding all services provided to the client
• Participate in other tasks and projects as necessary

Knowledge and Skill Requirements

• Master Degree in Library Science or equivalent work experience.
• At least 2 years previous corporate library management experience.
• Strong customer service orientation.
• Strong analytical and problem solving ability.
• Working knowledge of library operations, database search tools and library automation packages.
• Proven ability to work collaboratively with clients and colleagues to build strong business relationships.
• Proven ability to operate under minimal supervision, exercising strong decision making skills.
• Proven ability to manage projects, meet deadlines and deliver on customer expectations.
• Proven technical proficiency in an automated library environment.
• Proficiency with the Internet and desktop software.
• Proficiency with various library based software programs
• Proficiency retrieving information from publisher websites and databases such as PubMed, MicroPatent, etc.
• Proficiency with the Internet, desktop software and library based software applications.
• Excellent written and verbal communication skills.

How to Apply
Please include salary requirements with your resume. Send resume, undergraduate and graduate transcripts to careers@infotrieve.com

To learn more about Infotrieve, please visit www.infotrieve.com.

Assistant Librarian/Reference & Archives/Special Collections, Fitchburg State University, Fitchburg MA

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By , April 30, 2013 2:56 pm

Assistant Librarian/Reference & Archives/Special Collections: Full-time, 12 month, Tenure Track, librarian position. As part of the reference team, will participate in the reference and instruction schedules and delivery of services. S/he will manage, maintain and provide access to the Librarys Archives and Special Collections department. A Masters of Library Science from an ALA-accredited program required.

Duties & responsibilities:

Archives & Special Collections Archives Coordination:

    - Coordinate the acquisition, processing and organization of Archives and Special Collections; create finding aids; prepare and create reports; answer research inquiries; perform instruction in the use of archival materials; conduct outreach to FSU offices and other local history organizations.

    - Lead librarian on digitization projects: identify projects, funding and potential partnerships and manage day-to-day aspects of projects.

    - Coordinate processing and organization of Fine Arts Collection.

    - Implement and maintain a needs and outcomes assessment; to be integrated into the library’s strategic planning process.

Shared Responsibilities:

    - Participate in reference desk rotation, including nights and weekends. Answer both quick and in-depth reference questions by IM, email, phone and for in person customers.

    - Conduct library instruction sessions and participate in development of instruction curriculum; especially as it relates to Archives and Special Collections.

    - Serve as library liaison to selected academic departments for both graduate and undergraduate programs as well as various campus offices.

    - Provide collection development in selected subject areas.

    - Promote library at outreach and special events, through social software and other campus events.

    - Perform other related duties as assigned.

Campus Community

    - Librarian responsibilities as a professional may include those in the following areas:

    - Participation as a professional in public service.

    - Participation in and contributions to the improvements and development of the academic programs or academic services as those programs or services relate to the library.

    - Participation in and contributions to the professional growth and development of the College Community.

    - Librarians attend College functions such as annual faculty meetings, commencement, and convocations; and participate and carry out assignments for committees and departmental meetings.

Please visit our online jobsite at https://jobs.fitchburgstate.edu for detailed job descriptions and to apply. Priority application review begins immediately and remains open until filled. All positions contingent upon funding.

Circulation/Reference position, Salem Public Library, Salem MA

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By , April 30, 2013 2:40 pm

The Salem Public Library has a part-time Circulation/Reference position available.

Hours: Monday 8:30am – 4:30pm
Thursday 5:00pm – 9:00pm
Every other Saturday 9:00am – 5:00pm
and some Sundays 1pm – 5:00pm

Qualifications: Bachelor’s degree
Excellent customer service skills
Ability to work in a very fast paced environment
Library experience preferred

Salary: $12.10 – $15.87 Bachelor’s degree
$12.55 – $16.95 MLS
Sundays +40%

Send resumes to:

Alison Barry, Salem Public Library
370 Essex Street, Salem, MA 01970
Email: abarry@noblenet.org

Advanced Referencing Services Specialist, Infotrieve, Wilton CT

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By , April 29, 2013 2:54 pm

Infotrieve is a global leader in information services and content management technology for businesses. For more than 20 years we have been providing corporate information centers, R&D facilities, and legal, business affairs and product professionals in more than half the Fortune 500 with a broad array of software solutions and services.

Position Overview

We are seeking a talented Advanced Referencing Services Specialist with the desire to provide top-notch service to our blue chip clients. In this role you will utilize your strong on-line search skills to conduct advanced reference work, citation verification and copyright clearance for hard-to-find documents utilizing specialized in-house and commercial databases.

This is a great opportunity for an exceptional recent MLS graduate with a strong desire to work with both leading edge software and some of the most highly respected companies from a variety of industries. This position will be located in Wilton, CT and will report to our Client Services Supervisor.

Responsibilities

· Ensure document orders are accurately matched to bibliographic records in internal databases by consulting multiple online library catalogs

· Perform searches across specialized databases to verify citations and update internal database information

· Locate source publications containing hard-to-find documents including journal articles, theses and dissertations, periodicals, conference proceedings and patents

· Obtain copyright permissions for hard-to-clear documents

· Initiate contact with publishers and vendors to fill document requests

· Communicate order status updates to clients

Requirements

· MS degree in library and information science

· 2 years experience in a corporate or academic research position

· Proficiency using citation databases such as PubMed

· Knowledge of university and library catalogues

· Excellent written and verbal communication skills

· Proven customer service orientation

· Aptitude for learning new software

· Strong technical background desired

How to Apply

Please send resumes to careers@infotrieve.com.

Reference/Web Services Librarian, Adelphi University Libraries, Garden City NY

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By , April 29, 2013 2:34 pm

Adelphi University Libraries, Garden City, NY, seeks a tenure-track professional to provide research assistance to patrons, teach students to effectively find information and take a leadership role in the design, development and management of the Library website.

This is a tenure track library faculty position. Applicants must hold a master’s degree from an ALA accredited school of library/information science. A second post baccalaureate degree or similar proof of advanced study is highly preferred.

It is desirable that applicants will have: (a) strong reference experience, preferably in an academic environment; (b) 1-2 years
website management experience; (b) 1-2 years website management experience; (c) a basic understanding and familiarity with a CMS such
as WordPress; (d) a strong interest in user interface design; (e) an ability to assess emerging technologies for their usefulness in
accessing library resources and promoting information literacy.

The complete position description is available at: http://tbe.taleo.net/CH01/ats/careers/searchResults.jsp?org=ADELPHI&cws=3

Senior Reference Librarian and Instruction Coordinator, Fairfield University Library, Fairfield CT

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By , April 22, 2013 3:58 pm

We invite applications from creative, flexible, self-motivated librarians with a strong public services commitment and a vision and enthusiasm for teaching and technology to join collegial team. The successful candidate will be hired at the Librarian II level. The position may include occasional evening and weekend hours.

RESPONSIBILITIES:
Provides dynamic leadership in the development, implementation, promotion, and assessment of the Library’s instruction program. Creates and maintains web-based and print instructional resources. Provides Reference Desk coverage. Participates in the Library Liaison program.

REQUIREMENTS:
MLS from ALA accredited program. Two or more years professional academic reference department experience required. Teaching experience using active learning techniques and demonstrated ability to plan user education programs. Demonstrated technological competencies. Must be self-directed, well organized, and able to meet deadlines and multiple demands. Demonstrated ability to communicate, both orally and in writing, with a variety of audiences. Flexibility, creativity, energy, and ability to work in a changing environment, and with colleagues in a goal-oriented library team.

Highly Desirable:
Innovative application of web-based tools and software in the design and delivery of instruction. Second Master’s degree in a related field.

CAMPUS AND LIBRARY:
Fairfield University is a comprehensive Jesuit institution that prepares students for leadership and service in a constantly changing world. Founded in 1942 after the purchase of the adjoining estates of Jennings and Lashar off North Benson Road in Fairfield, the University has grown from an initial class of 303 undergraduate male students admitted to the College of Arts and Sciences in 1947 into a coeducational university of more than 5,000 undergraduate, graduate, and continuing studies students enrolled in six distinct schools. Along the way, the University has awarded more than 45,000 degrees since 1951, and has developed a reputation for educational excellence both regionally and nationally. DiMenna-Nyselius Library provides access to 700,000 volumes in a state-of-the-art building.

TO APPLY:
Submit letter of application, resume, and telephone numbers/e-mail addresses of three references to JoAnn Garrity, Administrative assistant, DiMenna-Nyselius Library, 1073 North Benson Road, Fairfield University, Fairfield, CT 06824-5195, or directed electronically to librarian@fairfield.edu. Preference given to applications received by May 17. The salary exceeds the Connecticut Library Association minimum.

ASSISTANT REFERENCE LIBRARIAN (LIBRARIAN I), NHTI, Concord’s Community College, Concord NH

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By , April 22, 2013 3:45 pm

NHTI, Concord’s Community College seeks a part-time (25 hours per week) professional, as part of the Reference Team, to deliver exemplary library reference and research services focusing on a strong customer service philosophy, anticipating user needs. This position reports to the Head Reference Librarian at NHTI, Concord’s Community College.

MINIMUM QUALIFICATIONS: Education: Master’s degree in library science from a college or university accredited by the American Library Association. Experience: No experience required. Additional years of related work experience may not be substituted for the formal education required by this class specification.

PREFERRED QUALIFICATIONS: Experience teaching and preparing lesson plans; Proficiency with electronic and printed information resources; Ability to use and explain library facilities including OPAC and other reference aids; Customer service skills with a strong commitment to client services; Strong creative, technical, and problem solving skills; Excellent communication, organizational, presentation and interpersonal skills; fluency in a second language; Understanding of standards and trends in reference services and instructional technology.

- Salary for this part-time role is $17.71 – $20.71 hourly.

- For a job description or to complete the REQUIRED CCSNH Application, please visit http://www.nhti.edu/community-visitors/employment-nhti

CLOSE DATE: CCSNH applications for this role must be RECEIVED by 4:30 p.m. on Friday, April 26, 2013.

Subject Librarian/Specialist for Business Management, Syracuse University Library, Syracuse NY

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By , April 22, 2013 1:52 pm

Summary:
Syracuse University Library seeks an energetic, team-oriented librarian with at least two years of professional experience, excellent technological skills, a strong service orientation, and a background in business or a related field to serve as a subject specialist and reference librarian for business and related subject areas. This individual will work with a team of librarians and support staff in an active, student-centered research library environment. The Syracuse University Library, with collections of nearly three million volumes, is actively pursuing electronic and digital initiatives as part of its strategic directions and initiatives.

Responsibilities:
• Serve as subject specialist in business, management, and related studies.
• Serve as liaison to business and management programs located in the Martin J. Whitman School of Management (SOM) which includes departments of accounting, finance, law and public policy, marketing and transportation, strategy and human resources, and quantitative methods; and the Falk School of Sport and Human Dynamics. Both colleges support undergraduate, masters, doctoral, and professional programs.
• Provide information and research services
• Provide in-depth research support (conduct one-on-one research consultations, provide subject-based reference services, etc.) in assigned disciplines. Provide a full range of general and multi-disciplinary information services including consultative, referral, phone, by-appointment and digital reference services.
• Participate in the marketing, development, implementation, assessment, and provision of reference outreach programs.
• Develop and provide specialized online and in-person information literacy instruction in assigned subject areas for undergraduate and graduate students, faculty, and staff.
• Develop and provide general group instruction (online and in person) as needed for undergraduate and graduate students, faculty, and staff, collaborating with other subject specialists as appropriate and consistent with the Library’s goals.
• Create and maintain subject-related informational library publications and instructional materials in both print and electronic formats including web pages.
• Develop professional relationships with faculty and researchers in appropriate schools, colleges, and departments in order to assess and respond to research and teaching needs.
• Participate in interdisciplinary library liaison teams as assigned and works collaboratively and creatively to implement and enhance programmatic services that benefit the library’s users.
• Select and purchase monographs in several formats (print, electronic, open access) in coordination with bibliographers, and perform other relevant discipline-specific collections activities as needed.
• Interpret and communicate findings obtained from outreach with constituents using well-defined library communication channels.
• Facilitate and direct Library resource requests from faculty to library’s subject bibliographers.
• Promote open access and effective scholarly communication at Syracuse University.
• Work with faculty and Library colleagues to develop relevant library services.

Qualifications:
MLS (ALA accredited) or equivalent combination of education and experience is required.

Job Specific Qualifications
• Undergraduate degree or equivalent experience in business or a related field
• Candidates with all required qualifications and the strongest combination of the following skills and attributes will receive highest consideration:

    o Two years or more of professional experience providing reference or public services in an academic library or research setting reference experience in a business- or management-related field
    o Exceptional interpersonal and communication skills
    o Demonstrated success in providing excellent public service to students, faculty, and researchers
    o Demonstrated competence using electronic resources including electronic and web-accessibledatabases
    o Exceptional computer-based skills or experience with digital initiatives, and the ability to planinnovative services emphasizing electronic resources
    o Commitment to providing responsible and innovative services to a culturally/racially diverse campus
    o Ability to work cooperatively in a demanding and rapidly changing environment
    o Ability to work effectively in a collegial, multi-disciplinary team environment to explore and promote the application of new technologies
    o Library instruction or classroom teaching experience
    o Effective time management and organizational skills
    o Knowledge of contemporary issues in reference and instruction
    o Second master’s degree, preferably in a business-related field
    o Evidence of professional and scholarly activity
    o Working knowledge of a foreign language

Salary & Benefits:
Commensurate with education and experience

Contact:
To view the complete position description or to apply for this position please log onto www.sujobopps.com

The search will remain until May 10, 2013 but review of applications begins immediately.

COVER LETTER, RESUME AND THE NAMES OF THREE PROFESSIONAL REFERENCES (ALONG WITH CONTACT INFORMATION) MUST BE ATTACHED TO YOUR APPLICATION

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