We are currently seeking a full-time
Sales Associate (m/f)
for our Boston office to support and enhance the sales effort for all products in the Americas by providing customer service, administrative, system and organizational support to customers and sales staff. The Sales Associate will have the following duties:
- Responsibility for all sales processes for digital US customer accounts, including new product sales, license agreements, renewals and updates, usage statistics  and invoicing for electronic products.
- Supports sales process for print product through key accounts, handling information provision and complex queries.
- Assists Sales staff with visit preparation and follow-up after customer meetings..
- Preparation of data for invoices and oversees internal and external invoicing
- Trouble-shooting of access control issues for electronic products together with Customer Service
- Coordination of renewals and trials processes, and follow up as required
- Organization of information-flow with Customer Service regarding new orders and customer inquiries
- Management of one-to-one customer and account information
Recording and reporting on sales dataThe successful applicant will have the following qualifications:
- Proficiency with Windows software applications
- Accurate way of working with great attention to detail/ good standard of numeracy
- Excellent verbal and written communication skills
- Knowledge of the customers and market for academic product, ideally experience of working in a library.
- Experience of a customer service or other customer-facing role
- Well-organized work approach, with the ability to organize others
- Friendly and outgoing personality/ ability to quickly build a rapport with a wide range of people
- Quick assimilation of complex information
- Commercially minded
- Ability to work independently and as part of a small team
Working knowledge of Spanish and/or Portuguese preferred. Â The position offers competitive salary and benefits.
Please send a detailed CV and a covering letter, including your current salary details to Ms. Kerstin Maiazza, HR Director, at application@degruyter.com. Please also include your earliest possible starting date.
QUAL:
- Education: Master’s degree in library science from a college or university Accredited by the American Library Association. Each additional year of approved formal education may be substituted for one year of required work experience.
- Experience: Five years’ experience as a professional librarian including three years in a supervisory or administrative capacity with a public, special, state, college or university library. Additional years of related work experience may not be substituted for the formal education required by this class specification.
Employees are required to pay an agency/union fee.
DUTIES: The Department of Cultural Resources/ New Hampshire State Library is seeking to fill a fulltime Librarian III at our Services to Persons with Disabilities Section (Talking Books) in Concord, New Hampshire.
Directs library services to person disabilities and is responsible for administering the operations of the State Library Section entitled Library Services to Persons with Disabilities.
SALARY: $44,752.50 – $53,137.50
TO APPLY: Applications may be obtained at the Division of Personnel website http://admin.state.nh.us/hr/employment.html and may be submitted to Kathleen Stanick, Business Administrator, Department of Cultural Resources, 20 Park Street Concord, New Hampshire 03301, or e-mailed to Kathy.Stanick@DCR.NH.GOV, 603-271-2400.
New Hampshire State Library http://www.nh.gov/nhsl/.
DEADLINE: Not stated.
QUAL:
- Graduate degree in English, Library Science or Business Administration or related experience
- 1+ year experience with Microsoft Access and Microsoft Excel Preferred Skills:
- Strong project management skills
- A love of language, an advanced vocabulary, and strong grammar skills.
- Detail-oriented and an ability to problem-solve independently
- Computer literacy and good data entry/typing skills
- Strong communication skills – ability to present ideas clearly and with confidence
- Previous work experience in EBSCOÂ’s Editorial Department
- Knowledge of EBSCO Abstracting & Indexing policies
- Ability to work individually and with a team to meet deadlines
- Supervisory/leadership skills preferred
DUTIES: EPÂ’s Editorial department is currently seeking a Project Leader who will be the primary support for projects specific to the CSI (Comprehensive Subject Index) group. The Project Leader will assist the Supervisor in monitoring and overseeing project workflow to ensure completion of projects on schedule. In addition, he/she may perform editorial functions similar to the CSI Editor.
- Assist CSI Supervisor in developing, implementing, overseeing and assessing project workflow to ensure that project work is completed on schedule
- Provide feedback on quality and quantity of CSI project output on a regular basis
- Train CSI staff or other personnel to carry out project-related tasks and answer questions
- Create, edit and update project-related documentation
- Provide input on staffing concerns and current projects, as well as providing insight for improving processes or department tools
- Assist in developing and generating project-specific CSI reports and queries
- Update CSI Sharepoint pages ensuring links, data, and projects are current
- Provide technical support when necessary
- Interact with Editorial Team Leaders and other EP departments to help communicate CSI project requirements
- Maintain CSI department tools used to track projects and personnel productivity
- Provide support in developing system requirements and testing/troubleshooting systems
- Perform CSI Editor functions
SALARY: Not stated.
TO APPLY: Please apply online at http://careers.ebscohost.com
DEADLINE: Not stated.
QUAL:
- BS or MS degree in library and information science required
- 2 years experience in a corporate or academic research position
- Proficiency of using citation databases such as PubMed
- Knowledge or university and library catalogues
- Excellent written and verbal communication skills
- Prove customer service orientation
- Strong aptitude for learning new software
DUTIES: We are seeking a talented referencing specialist with the desire to provide top-notch service to our blue chip clients. In this role you will utilize your strong online search skills to conduct advanced references work, citation, verification and copyright clearance for hard-to-find documents utilizing specialized in-house and commercial databases. This is a great opportunity for an exceptional recent college grad with a strong desire to work with both leading edge software and some of the most highly respected companies from a variety of industries. This position is located in our Wilton, CT office and reports to our Document Delivery Operations Manager.
- Perform searches across specialized databases to verify citations and update internal database information
- Locate source publications containing hard-to-find documents including journal articles, theses and dissertations, periodicals, conference proceedings and patents
- Obtain copyright permissions for hard-to-clear documents
- Initiate contact with publishers and vendors to fill document requests
- Communicate order status updates to clients
- Ensure Document orders are accurately matched to bibliographic records in internal databases by consulting multiple online library catalogs.
SALARY: Not stated.
TO APPLY: Please send your resumes to careers@infotrieve.com.
DEADLINE: Not stated.
QUAL: Not stated.
DUTIES: The TA will monitor patron use, troubleshoot, do software updates and assist with printer use. Network, computer and printer problems will be logged and computer classes taught. Seeking a public service oriented person who communicates easily and clearly with patrons in a fast paced setting.
SALARY: $10/hour including full benefits.
TO APPLY: Email resume and names of 3 references to Candy Pennington, Executive Assistant at cpennington@westath.org
DEADLINE: September 6, 2010
<!–August 23, 2010–>
QUAL: Required: MLS from ALA-accredited institution; a minimum of three years of relevant job experience.
DUTIES: Reporting to the Head of Education & Clinical Services, the successful candidate will be responsible for targeting clinical communities throughout the U Mass Memorial Health Care network and at affiliated hospitals/health centers. This will involve providing reference services, instruction and conducting outreach activities to expand the visibility of and access to library services and resources. Tasks will include interacting with clinical staff, U Mass faculty and residency programs. Work hours will be varied and will possibly include some early mornings and/or late afternoon or evening activities. The position is based at the Lamar Soutter Library in Worcester, MA and will include work at the university campus. However, transportation will be required in order to travel to different campuses in Worcester and throughout central Massachusetts
SALARY: Grade 44.
TO APPLY: Go to https://www.hrapply.com/umm/AppJobView.jsp?link=18610 to apply. Please attach a cover letter, a resume or curriculum vitae, and contact information for three professional references. Finalist candidates will be subject to a background check. U Mass Medical School is an equal opportunity employer.
DEADLINE: Not stated
<!–August 16, 2010–>
QUAL: At least five years of full-time or equivalent part-time, professional, administrative, supervisory, or managerial experience. Master’s degree in library science and demonstrated experience in some or all of the program areas described.
DUTIES: Responsible for the federal Library Services and Technology Act program; provides advisory services to public library directors, trustees and friends; serves as program manager for programs for the blind and physically handicapped, the agency online reference and electronic content program, and the Library Research Service; serves as agency government liaison; and is a member of the agency management team.
SALARY: $62,509 to $86,951 depending on experience
TO APPLY: Submit letter of interest and resume to the attention of:
Bill Morton, Assistant to the Director
Massachusetts Board of Library Commissioners
98 North Washington St., Suite 401
Boston, MA 02114-1913
See http://mblc.state.ma.us/jobs/find_jobs/rss.php?job_id=6288 for the complete job posting.
DEADLINE: September 13. However, applications will be reviewed as submitted.
QUAL: Required: MLS from ALA-accredited institution; a minimum of two years post-MLS experience in public services in health science libraries; demonstrated ability to teach and develop instructional outreach classes and programs; proven ability to manage multiple projects; excellent communication and interpersonal skills; ability to work individually and as a member of a team.
Desired: Preference will be given to candidates with academic library experience and/or a degree in the health sciences.
DUTIES: Reporting to the Head of Reference and Instructional Services, this position will be based at the Worcester campus with periodic travel to the other campuses. The selected candidate will serve as liaison to the Nursing program at the Worcester and Manchester campuses and the new Physical Therapy program at the Worcester campus; provide specialized reference and instruction for these programs; work with the reference team to provide instruction within the College-wide Information Literacy Program; assist in collection development, faculty outreach, and using educational technologies for online instruction and mobile reference. Librarians at MCPHS have faculty status, without tenure, requiring scholarship and professional service responsibilities.
SALARY: MCPHS offers a minimum salary of $53,000 and excellent benefits, including a substantial health/dental insurance subsidy, generous holiday/vacation policy, and a significant pension plan contribution.
TO APPLY: Go to https://mcphs.interviewexchange.com to apply. Please attach a cover letter, a resume or curriculum vitae, and contact information for three professional references. Finalist candidates will be subject to a background check. MCPHS is an equal opportunity employer. Applicants who would enrich the College’s diversity are welcome to apply.
DEADLINE: Not stated
QUAL: Candidates must possess a Master of Library and Information Science (“MLIS”) or Master of Library Science (“MLS”) degree and either a legal education (J.D. or LL.B.) or 6-8 years experience working as a law librarian. Professional library experience and law library experience are particularly desirable. International subject matter expertise or an interest and willingness to develop this expertise is a plus. You must be able to work with a diverse population and possess excellent public services skills. Excellent research, reference, writing, and bibliographic skills are required. Word-processing, e-mail, basic web publishing, and ability to learn basic Access and Excel skills are also required. A sense of humor is essential. We need a responsible, motivated, creative team player who is also able to work independently. You must enjoy completing a variety of tasks. Some evening and weekend hours are required. You must enjoy teaching: the job requires one-on-one mentoring, group mentoring and teaching groups of 20-60 students.
DUTIES: The Senior Law Librarian will provide faculty research support, reference assistance, legal research instruction, database and web support and work on collection development.
SALARY: This is a Grade 12 position but individual salary will be determined based on education and experience within this range.
TO APPLY: https://psoft.neu.edu/psc/neuhrprdpub/EMPLOYEE/HRMS/c/NEU_HR.NEU_JOBS.GBL; Find the position(s) you are interested in applying for and follow the instructions available on the Careers@Northeastern site.
DEADLINE: Not stated.
QUAL:
- Bachelor’s degree
- Five years experience in fast-paced office setting
- Three-years successful supervisory experience
- Expert knowledge of accounting software, financial reporting, and Excel
- Working knowledge of MAS90 and other office software
- Benefits administration
- Strong orientation toward customer service
Preferred Experience
- Master’s degree in relevant area, e.g., MLS, MBA, or MPA
- Library or library services field
- Contracted high-volume courier services
- Major government/municipal procurements
- Web based communications and collaboration tools
DUTIES:
- Oversee all financial operations and manage facilities at two locations
- Participate on management team with Executive Director and Assistant Director
- Manage and lead team to provide member services and office support at two locations
- Manage contracts and services for extensive library delivery program
- Cash flow and payroll preparation and analysis
- Manage month end reconciliation and closing processes
- Coordinate year-end audit
- Benefits administration
- Ensure compliance with state and federal reporting requirements
- Contract compliance and vendor relations
- Member service and member relations
- Member and Executive Board communications
SALARY: Not stated.
TO APPLY: Send cover letter, resume, and contact information for three professional references to: employment@masslibsystem.org
DEADLINE: August 3, 2010
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