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By gsliscomm, April 23, 2013 3:54 pm

Job Summary

The User Experience (UX) Department at the University of Michigan Library is seeking a Web Content Strategist to support a multi-year initiative to redesign the library’s web presence, and to take the lead on developing and managing an overall web content strategy.

Working under the direction of the Head of the UX Department, the Web Content Strategist will collaborate closely with UX, the Communications Department, and the Web Committee, as well as library content creators, and stakeholders. The ideal candidate will have a passion for understanding users, strong creative and problem solving skills, and be invested in improving the library website user experience.

About the UX Department: the UX Department is responsible for the design, user research, and content strategy of the library’s primary public interfaces – including multiple websites, access systems, search apps, and mobile interfaces. These interfaces provide access to over 10 million physical and digital resources to more than 2 million users a month. More information about the UX Department may be found at our website: bit.ly/MLibraryUX

This position is a full-time, TWO-YEAR term appointment with the possibility of renewal and may be filled in the Information Technology or Librarian job family.

Responsibilities*

Content Development & Strategy
- Develop and oversee an overall content strategy based on user needs and stakeholder objectives
- Assess and improve current content and content workflows, and develop best practices for creating high-quality and accessible content
- Oversee and curate web content; identify new content needs; and use lean, scalable content development processes to enable the creation of user-centered, compelling content
- Participate in efforts to improve search engine optimization; monitor and assess web traffic; inform website information architecture and design solutions
- Discover and assess current and emerging content strategy techniques, best practices, and user needs

Project Management & Communication
- Manage information, develop project timelines, coordinate with project teams, track project tasks, and create and maintain project documentation
- Train staff on new content standards and best practices
- Assist in the development of priorities and strategies
- Communicate project priorities and goals with project stakeholders, developers, and library-wide staff
- Participate, as needed, on library committees

Required Qualifications*

- Bachelor’s degree in a relevant field (e.g., English, communications, information management) and 3 years relevant experience (e.g., managing web content, developing a content strategy, editorial experience) or equivalent combination of experience and education. For optional appointment as a Librarian, an ALA-accredited Master’s degree in Library or Information Science, or a relevant advanced degree is required
- Demonstrated knowledge of content strategy methods
- Demonstrated experience writing engaging content for the web and a thorough understanding of effective communication in a digital environment
- Must have ability to assess audience needs and development content to meet needs
- Excellent organizational and project management skills
- Experience communicating with a diverse population to gather feedback, foster discussion, instruct, and document complex issues
- Writing samples will be required as part of interview process

Desired Qualifications*

- 5+ years of experience with web content strategy or creating/writing content for digital media
- Experience with content management systems and web development technologies
- Experience with HTML, CSS, and web accessibility standards
- Experience with Google Analytics and SEO best practices
- Experience coordinating complex projects in a library, web/technology, or design-related environment

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended. http://umjobs.org/job_detail/81076/web_content_strategist

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By gsliscomm, April 17, 2013 12:26 pm

We are a software company located in New Bedford, MA. We specialize in writing software and creating websites for our medium to large businesses. We are currently looking to hire a self-motivated, goal oriented, front end web developer with strong communication skills, who can join our team.

Some of the qualifications are; CSS, html, javascript, php, and SQL. Not required but good to have: ruby, experience with wordpress, ecommerce experience, and an understanding of agile development methods.

If you have any students who are interested in talking with us about a job with our company please have them send their resume, a cover letter and a portfolio if they have one to myself: Sarah Harding, Sarah@statewidesoftware.com

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By gsliscomm, April 2, 2013 4:14 pm

Massachusetts Board of Library Commissioners
Web Coordinator – SEARCH EXTENDED
The Massachusetts Board of Library Commissioners (MBLC) seeks a web coordinator to manage development of the MBLC Web Sites (mass.gov/mblc and mass.gov/libraries).

The web coordinator will administer all aspects of the MBLC Web Sites: develop dynamic web services, provide technical expertise and training to MBLC staff, improve web site usability, accessibility, improve integration of social media and support for mobile devices, document processes, participate in procurements, and support improved database
design and management across the Agency.

The web coordinator will work with all MBLC staff and with partner organizations to improve the delivery of information about MBLC programs and services, communications tools for library stakeholders, and direct services to over 1700 libraries and residents of the Commonwealth.

The Board of Library Commissioners office is a small state agency of 25 employees. The Board has the statutory authority and responsibility to organize, develop, coordinate and improve library services throughout the Commonwealth. The Board also strives to provide every resident of the Commonwealth with full and equal access to library information resources regardless of geographic location, social or economic status, age, level of physical or intellectual ability, or cultural background.

Qualifications:

Applicant must have at least two years of full-time or equivalent part-time, professional experience in web site administration and development. Experience in a library environment is a plus.

1. Solid understanding of core web technologies and best practices.
2. High degree of comfort working in a Linux/Unix based
environment.
3. Facility with social media and mobile technologies.

Preferred Qualifications:

1. Knowledge of contemporary library information systems and delivery of electronic content.
2. Knowledge of the principles of librarianship and the Massachusetts library environment.
3. Bachelor’s degree w/ a Master’s Degree in Library Science or equivalent from an ALA certified Library school preferred.
4. Demonstrated proficiency with contemporary web scripting languages, including php and JavaScript.
5. Demonstrated proficiency with one or more web content management systems.
6. Demonstrated proficiency with relational database design and administration.
7. Familiarity with LDAP-based directory systems.
8. Strong familiarity with core Linux system administration skills, such as software package installation and upgrades, configuration, and troubleshooting.
9. Experience optimizing services for mobile users.

Salary: $48,559 – $65,974, depending on qualifications
Open until filled.

Cover letter and resume to:
Massachusetts Board of Library Commissioners
98 North Washington Street, Suite 401
Boston, MA 02114
Re: Job Posting:J34513
Attn: Uechi Ng

Applicant may submit Email to uechi.ng@state.ma.us

Inquiries about position duties may be directed to: Paul Kissman, paul.kissman@state.ma.us

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By gsliscomm, March 26, 2013 4:04 pm

This administrative staff position is a half-time, regular appointment.

The MIT Libraries are seeking an experienced, self-motivated individual to work as part of a team dedicated to the development, implementation and support of the Libraries’ web content management systems. This position provides the opportunity for contributing and developing technical web support skills in a collegial and collaborative academic library setting.

RESPONSIBILITIES: The Web Content Management System Administrator works in collaboration with the Web Manager, Web Developer and other system administrators to administer and provide day-to-day support of the Libraries’ content management systems (currently WordPress MultiSite and LibGuides), independently resolving routine and non-routine technical matters. The CMS Administrator will report to the Web Manager/User Experience Librarian and will work closely with her to establish priorities.

Responsibilities include:
- Editing existing themes and templates; suggesting and implementing plugins and themes
- Managing user permissions
- Performing security reviews
- Creating backups and recovery processes
- Troubleshooting technical issues and migrating sites as needed
- Testing and implementing web applications, databases and web services
- Documenting procedures and policies related to technical web support

The CMS Administrator will be expected to establish best practices, to maintain knowledge of current developments in new technologies, trends and emerging web standards, and to incorporate that knowledge into web services.

REQUIRED QUALIFICATIONS:
- Strong working knowledge of HTML, CSS, AJAX, basic PHP and Javascript.
- Experience with administering WordPress and installing and configuring sites, plugins and themes.
- Familiarity with web accessibility standards.
- Strong experience in a Unix/Linux environment.
- Proven initiative and ability to independently manage projects, meet deadlines and manage competing priorities.
- Ability to be productive independently and to work successfully in a team environment within a culturally diverse community.
- Flexibility and a collaborative approach to innovation, problem-solving, and working across organizational boundaries with technical and non-technical library staff and faculty.
- Excellent verbal and written communication skills.
- Flexibility and ability to learn and apply new technologies/systems as needed.

Preferred:
- Experience administering WordPress MultiSite
- Experience administering Drupal websites.
- Working knowledge of JQuery
- Experience using tools such as Photoshop or Illustrator for processing images and creating basic graphics.

SALARY AND BENEFITS: $25,000 minimum (for half-time). Actual salary commensurate with qualifications and experience. MIT offers excellent benefits including a choice of health and retirement plans, a dental plan, and tuition assistance. MIT offers excellent benefits including a choice of health and retirement plans, a dental plan, and tuition assistance. The MIT Libraries afford a flexible and collegial working environment and foster professional growth of staff with management training and travel funding for professional meetings.

APPLICATION PROCESS: Apply online at: http://hrweb.mit.edu/staffing/. Please include cover letter, resume, and contact information for three references. This search is limited to the local area – only applications from candidates within commuting distance of MIT will be considered. Review of applications will begin immediately and continue until position is filled. MIT is strongly and actively committed to diversity within its community and particularly encourages applications from qualified women and minority candidates.

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By gsliscomm, March 6, 2013 4:22 pm

PRIMARY FUNCTION

Reporting to the VP of Target.com & Mobile Experience, the Director of Search & Navigation is responsible for all strategies and activities that ensure guests can easily navigate the Target web and mobile sites and find what pages, products, and information they need. He/she leads multiple teams (Navigation, Internal Search, Product Content, Taxonomy, SEO Support & Standards) that all contribute to driving conversion by improving Target.com’s ease of use. The Director leads the development of standards and processes for all disciplines within his/her purview, and designs the roadmap for improving the site’s search and navigation functionalities.

PRINCIPAL DUTIES & RESPONSIBILITIES

· Develops strategies and initiatives to optimize website & mobile search and navigation for Target’s online guests

o Develops navigation strategy and leads optimization of navigation functions (e.g. top navigation, attribution filters, on-page links) that allow for a quick, easy, and intuitive online browsing & shopping experience

o Develops internal search strategy and oversees optimization of internal search capability through both manual methods (key word mapping to appropriate landing pages) and automated (algorithm software management)

o Stays current with Target and Target.com category assortments and merchant strategies to better understand how guests shop categories and how navigation and search can be optimized to support category-specific initiatives (e.g. what product attributes are most important in shopping a given product)

o Partners with necessary internal partners to ensure standardized and intuitive taxonomy structures across the website

o Designs roadmap for improving search and navigation functionalities based on understanding of industry trends and technology innovations

o Partners with BI&A teams to A) design testing initiatives that use data and analytics to drive site improvements B) select KPIs and develop reporting dashboards that provide timely and useful data on site and business performance

· Develops product content strategy and ensures the highest-quality product content is displayed on the web and mobile sites

o Leads ongoing item structure creation and population through Minneapolis and Target India teams

o Optimizes processes for collection, creation, and upload of product content (e.g., copy, product attributes, images, video)

o Oversees management of third party contributors to product content (e.g. vendor information, outsourced copywriting); Ensures compliance of Target.com content guidelines by communicating expectations, enforcing standards and potentially assessing penalties (e.g., chargebacks) when content is missing or substandard

o Partners with Target Technology Services and other relevant internal partners to assess potential technology upgrades to the Target product information management systems

· Develops standards and guidelines around key disciplines contributing to search and navigation

o Codifies and socializes guidelines around SEO, differentiated product content, standardized taxonomy, etc., based on Target.com & Mobile strategies and industry best practices

o Leads development of training for educating Target.com & Mobile team members and key partners on how they contribute to the optimization of site search and navigation

o In particular, acts as champion of SEO; educates Target and Target.com & Mobile team members on importance of SEO in driving natural traffic

JOB REQUIREMENTS

MINIMUM REQUIREMENTS

· Bachelors Degree

· Minimum 10 years eCommerce/retail preferred or similar catalog experience

· Breadth of merchandising experience

· Deep understanding of how customers shop online and in what ways that differs from their in-store shopping experience and habits

· Significant experience with data management and product information/attribution systems

· Strong familiarity with principles around good SEO and sound data architecture

· Willingness to foster a data-driven culture in managing a business

· Strong leadership and team building skills

· Strong interpersonal skills and ability to influence and collaborate across functions

· Excellent written and verbal communication skills

· Strong sense of urgency and ability to re-prioritize in a fast-paced, ever-changing landscape

Additional Notes:
· Relocation to Minneapolis is included in the package for the successful candidate
· Proven team leadership is essential as the size of this team is 39 today

If interested, contact:

Kari Saurage
Senior Researcher, Executive Search
HR – Talent Acquisition
Target
1000 Nicollet Mall Avenue, TPS-975
Minneapolis, MN 55403
Kari.Saurage@target.com
Phone: (612) 696-4806

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By gsliscomm, March 5, 2013 9:04 pm

Description: The Massachusetts Board of Library Commissioners (MBLC) seeks a web coordinator to manage the development of the MBLC Web Sites (mass.gov/mblc and mass.gov/libraries), and coordination of databases developed by selected MBLC units.

The Board of Library Commissioners office is a small state agency of 25 employees. The Board has the statutory authority and responsibility to organize, develop, coordinate and improve library services throughout the Commonwealth. The Board also strives to provide every resident of the Commonwealth with full and equal access to library information resources regardless of geographic location, social or economic status, age, level of physical or intellectual ability, or cultural background.

Duties: Administer all aspects of the MBLC Web Sites: develop dynamic web services, provide technical expertise and training to MBLC staff, improve web site usability, accessibility, improve integration of social media and support for mobile devices, document processes, participate in procurements, and support improved database design and management across the Agency.

Qualifications:
Minimum Entrance Requirements:

Applicants must have at least (A) two years of full-time, or equivalent part-time, professional experience in teaching,
educational administration, educational counseling or educational guidance, or (B) any equivalent combination of
the required experience and the substitutions below.

Substitutions:
I. A Bachelor’s or higher degree with a major in education or special education, educational administration or
educational counseling may be substituted for the required experience.*

*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Special Requirements: Based on assignment, possession of a current and valid Massachusetts Class D Motor Vehicle
Operator’s License or the equivalent from another state may be required.

Preferred Qualifications:

* Bachelor’s degree w/ a Master’s Degree in Library Science
or equivalent from an ALA certified Library school preferred.
* Strong HTML skills
* Demonstrated web/database integration experience
* Competence with CSS and JavaScript
* Experience managing Linux/Unix based

Salary: $48,559 – $65,974

Closing Date: March 29, 2013

Please mail cover letter and resume to:
Massachusetts Board of Library Commissioners
98 North Washington Street Suite 401
Boston, MA 02114

Re: Job Posting:J34513
Attn: Uechi Ng

Applicant may submit Email to uechi.ng@state.ma.us

Inquiries about position duties may be directed
to: Paul Kissman, paul.kissman@state.ma.us

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By gsliscomm, December 17, 2012 6:53 pm

Lead Developer / Programmer Analyst 3
Beinecke Rare Book & Manuscript Library
Yale University
New Haven, CT
Requisition: #19610BR

www.yale.edu/jobs

Schedule: Full-time (37.5 hours per week); Standard Work Week (M-F, 8:30-5:00)

BEINECKE RARE BOOK & MANUSCRIPT LIBRARY
The Beinecke Library, one of the world’s largest buildings devoted entirely to rare books and manuscripts, is Yale’s principal repository for literary archives, early manuscripts, and rare books. The Beinecke collections are internationally known and heavily used by scholars from around the world. For further information about the Beinecke Library, consult the library’s web site at: http://www.library.yale.edu/beinecke.

POSITION Focus
Reporting to the Head of Technology and Digital Assets, the Lead Developer develops, integrates, implements, and supports both front end and back end web applications. Works collegially and collaboratively with staff within Beinecke, across the Yale University Library, the Office of Digital Assets & Infrastructure, and Yale Information Technology Services. Takes the lead role in providing recommendations, technical guidance, designs and documentation for projects related to implementing new systems, improving existing systems, describing how the new technology will integrate into staff workflows, and specifying how outside units or vendors will participate in projects.

REPRESENTATIVE RESPONSIBILITIES

1. Provides technical expertise in developing programs or systems of moderate to large size.

2. Responsible for the development and delivery of applications, programs, and systems. Evaluates departmental business and administrative processes and needs. Identify, define, and analyzes system requirements to meet the expectations of stakeholders and intended end user needs, scheduled timeline, and budgetary targets.

3. Defines and designs new systems and applications. Provides business solutions. Performs complex problem solving.

4. Provides technical guidance and recommendations for projects which includes architectural design, technology selection and methodologies to apply. Responsible for the creation, definition, requirements, communication and management of project plans. Plans billable time and project implementation costs.

5. Provides ongoing maintenance and support for applications and systems.

6. Drives the development of systems documentation. Develops formal design proposals and cost and time estimates for new systems. Trains and mentors technical staff. Provides training to end users.

7. Recommends and creates new policy.

8. Applies and keeps current with existing and emerging technologies and methodologies. Provides ongoing input to the establishment of programming standards, procedures, and methodologies.

9. May perform other duties as assigned.

POSITION RESPONSIBILITIES

1. Provides technical expertise in developing and supporting programs or systems of moderate to large size for use by patrons and staff of the Beinecke Rare Book & Manuscript Library and the Yale University Library.

2. Takes the lead role in providing recommendations, technical guidance, designs and documentation for projects related to implementing new systems, improving existing systems, describing how the new technology will integrate into staff workflows, and specifying how outside units or vendors will participate in projects.

3. Takes a technical leadership position in selecting and implementing various library-related software packages and participating in software projects both within the Yale community and beyond.

4. Formulates and implements project plans, coordinates with other departments and user groups, and brings projects to timely completion for a diverse set of user communities.

5. Drives the development of systems documentation. Develops formal design proposals, cost and time estimates for new systems. Trains and mentors technical staff. Provides training to end-users.

6. Applies and keeps current with existing and emerging technologies and methodologies. Provides ongoing input to the establishment of programming standards, procedures, and methodologies and makes appropriate recommendations.

7. May be assigned additional responsibilities as required.

REQUIRED EDUCATION AND EXPERIENCE
Bachelor’s degree. Five years of related experience in analysis and programming of medium to large-scale systems; or an equivalent combination of education and experience.

REQUIRED SKILLS AND ABILITIES

1. Expert knowledge of: server-side web programming languages; user-facing web standards and platforms; all aspects of coding, debugging, and unit testing routines for any project.

2. Demonstrated ability with: managing, migrating, and integrating complex data sets; using and developing web applications and services, both local and cloud based server environment using UNIX, Linux, and Microsoft Server running web server software.

3. Database administration and programming experience, particularly with MS SQL Server (SSIS, SSRS), MySQL, PostgreSQL, and/or Oracle. Must demonstrate the ability to craft SQL, stored procedures, automate regular ETL routines, and user-defined functions.

4. Strong organizational skills, ability to prioritize workload to meet deadlines in an environment of multiple and changing priorities. Apply well-developed analytical and problem solving skills with an ability to address high-level technical problems and provide workflow and resource analysis.

5. Ability to communicate effectively through both oral and written expression. Demonstrated ability to work well independently and with others. Must be willing to present work to both technical and lay audiences.

PREFERRED EDUCATION, EXPERIENCE, AND SKILLS
Experience with: PHP, Python, Ruby on Rails, .Net using C# or Visual Basic, and/or Java; user-facing web standards/platforms (Drupal, WordPress, HTML/XHTML, cross-browser CSS, Javascript, jQuery/AJAX, mobile web); library software (Atlas Aeon, Archivists’ Toolkit, VuFind, Blacklight, LadyBird); search platforms (i.e. Apache Solr); web server software (Apache HTTP, Tomcat, Microsoft IIS 6/7). Demonstrable track record of developing high quality and innovative applications, products, and services preferably in a library, academic institution, or the non-profit sector.

Salary and Benefits
We invite you to discover the excitement, diversity, rewards and excellence of a career at Yale University. One of the country’s great workplaces, Yale University offers exciting opportunities for meaningful accomplishment and true growth. Our benefits package is among the best anywhere, with a wide variety of insurance choices, liberal paid time off, fantastic family and educational benefits, a variety of retirement benefits, extensive recreational facilities, and much more.

Applications consisting of a cover letter, resume, and the names and contact information of three professional references should be sent by creating an account and applying online at http://www.yale.edu/jobs for immediate consideration – the STARS req ID for this position is 19610BR. Please be sure to reference #19610BR in your cover letter.

Background Check Requirements
All external candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle and credit checks based on the position description and job requirements. Internal candidates may be subject to a motor vehicle or credit check for this position based on the position description and job requirements. All offers are contingent on successful completion of the required background check. Please visit http://www.yale.edu/hronline/careers/screening/faqs.html for additional information on the background check requirements and process.

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By gsliscomm, December 17, 2012 4:11 pm

Position Title: Web Applications Developer
Appointment Term: A = 12 month
Appointment Type: Annual renewable contract (K )
Work Hours: 8-5, with some evening hours
Work Days: M-F, with some weekend hours

Required/Preferred Qualifications

Required:
– Bachelor’s degree in Computer Science, Information Science, or a related field; or the equivalent combination of education and experience.
– Experience in the design and manipulation of database-driven web applications.
– Experience with PHP and/or another dynamic server-side language.
– HTML, CSS , SQL, JavaScript, jQuery and/or other common tools.
– In depth knowledge of website design, development, implementation, standards, and accessibility/usability guidelines.
– Excellent written and oral communication, interpersonal, and organizational skills.
– Creativity and strong analytical and problem-solving skills.
– Ability to learn new technical skills quickly; ability to meet deadlines; strong service-orientation.

Preferred:
– Advanced degree in Computer Science, Information Science, or a related field.
– Experience developing interactive web applications using the Drupal content management system, including module development.
– Experience with the Solr search platform.
– Familiarity or practical experience with library enterprise systems.
– Experience with RDF and/or semantic web standards.
– Knowledge of agile software development processes.
– Experience with Git.
– Experience with designing and implementing web services (REST).
– Front-end development experience.
– Examples of code hosted on GitHub, Packagist, Drupal.org, etc.

Duties/Responsibilities
The Web Development department supports multiple projects using JavaScript, PHP and MySQL, including a large site driven by the Drupal CMS. The Web Applications Developer will lead in implementing and extending the Drupal CMS for the main public facing web site of the University Libraries (www.lib.umn.edu), creating customization and personalization options for library users, optimizing library web site(s) for mobile devices, designing new sites, and using new web services technologies to improve the user experience in discovering, searching, finding, or accessing library materials and content. The Web Applications Developer is expected to exemplify software development best practices (source control, automated testing, deployment tools, devops, etc.) and write good documentation. Depending on expertise and experience, responsibilities would also include project assignments, such as:

– Enhance and maintain the Libraries’ resource management database, LibData (http://libdata.sourceforge.net/).
– Creatively using various API’s made available by Google, OCLC, Amazon, Ex Libris and other sources to enhance library resources and services.
– Conduct requirements analyses and interact with stakeholders to successfully design and implement software applications.

Application Instructions:
This is a full time, annually renewable, Information Technology professional position in the Academic Professional/Administrative (P/A) classification. The Libraries offers a competitive salary, commensurate with experience. Excellent benefits.

Review of applications begins immediately and will continue until the position is filled. Submit a letter of application, resume, and the names, addresses, telephone numbers and e-mail addresses of three current professional references at: https://employment.umn.edu/applicants/Central?quickFind=108208 . Please identify cover letter with UL293. This position requires a successful background check.

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By gsliscomm, August 13, 2012 3:05 pm

Overview:

Reporting to the Supervisor of the Servicing Documentation Team, the Sr. Documentation Specialist is responsible for authoring clear and accurate content for use by Member Services and Provider Services call center staff, for ensuring the integrity of content delivery systems, and for initiating and facilitating projects relevant to documentation and/or call center operations. Documentation will be written for the InfoLink content management tool as well as the Tufts Health Plan website. Written communications with partner departments are also part of the job.

The successful candidate must be extremely organized and detail oriented, must have outstanding writing skills that include a facility with plain language, and must possess the ability to think critically. The successful candidate must be able to follow-through to ensure effective problem resolution.

Key Roles and Responsibilities:

• Creates and manages content – 50%:
• Ensures effective implementation of identified projects to improve department performance or to meet changing business needs – 30%:
• Coordinates with call centers and partner departments to assess customer need – 10%:
• Other – 10%:
• Authors clear and comprehensive documents that describe business processes and information.<
• Analyzes source material and works with subject matter experts to determine how information should be written and structured for effective use by call center staff.
• Ensures editorial standards and timeliness of documentation by regularly reviewing and updating existing documents.
• Uses the appropriate computer applications (for example, MS Word,) to produce resources for use by staff. Ensures effective use of these applications by utilizing advanced features of the software (heading styles, style sheets, etc.).
• Maintains awareness of daily events in the call center, and creates content appropriate for the specific delivery mechanism (InfoLink, website, etc.).
• Pro-actively identifies projects that improve the efficiency of customers including the call center staff.
• Investigates root causes of problems that arise, and recommends appropriate course of action to resolve the problem.
• Facilitates implementation of approved solution, including (when applicable) the coordination of resources, development of detailed project plans, and the definition of key deliverables.
• Communicates regularly with appropriate department contacts to understand their needs as related to Member Services and Provider Services.
• Communicates regularly with Member Services and Provider Services staff to understand their needs.
• Project Representation
• Provide support to Management as needed.

1. EDUCATION

Bachelor’s Degree or equivalent relevant work experience is required. Excellent verbal and written communication skills generally acquired through college or other advanced education are required.

2. EXPERIENCE

Requires two years of experience in a professional environment, preferably within managed care. Proficiency in knowledge management and electronic data management techniques are highly preferred. Facility with plain language writing styles is also preferred. Demonstrated proficiency in the use of computers, specifically PC-based applications, is essential. Experience with Microsoft Office applications and Web development tools is required.

3. COMPLEXITY

Requires the ability to assess all work and prioritize as necessary. Must be highly organized and be able to juggle multiple priorities effectively. Must be able to work independently, with a minimum of direction. Proven analytical skills are a prerequisite.

Must be able to exercise appropriate judgment as necessary. Requires excellent verbal and written communication skills to effectively impart information to others. Must be an effective and confident facilitator. Requires strong ability to research and respond to data analysis, report generation and presentation in a consistent and professional manner. Basic math, grammar, and spelling skills are required.

Must be able to understand critical business issues and propose recommendations for solution of those issues.

Requires attention to detail to accomplish critical tasks, as well as having a thorough understanding of the impact on not only Member and Provider Services, but on the organization as a whole.

Requires detailed knowledge of the functions of various departments within the organization and how those departments interact.

Requires the ability to envision the impact of change, and to be able to conceptualize and propose new ways to do business. Must have strong leadership abilities and be flexible and accepting of change.

Please apply directly to our website at:https://jobs-tuftshp.icims.com/jobs/2881/job

Salary: $47,100 to $69,300 per year

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By gsliscomm, July 24, 2012 1:17 pm

Responsibilities:  The Information Resource Specialist creates and manages current awareness services, including journal TOC (table of contents) services.  Maintains Library collection of journals subscriptions and files, including tracking, filing, and invoice support.  Handles document delivery, invoicing and expenditure tracking activities.  Maintains departmental intranet site.  Develops proactive services as needed.   Assists in PIRLS (PAREXEL Information Research Library Services) training and marketing programs.  Provides backup to Manager and Senior Information Research Specialist.  Responds to information requests from all employees on a variety of subjects using online databases and other subscription resources for literature searching.  Supports Manager and Senior Information Research Specialist on complex research projects and knowledge management activities.

Requirements:  Experience
1-3 years experience of literature searching and research in corporate, pharmaceutical, healthcare industry or medical library.  Microsoft Office literacy.

Able to work in dynamic fast-paced environment.  Energetic, creative, proactive, motivated, flexible individual with ability to multi-task, good reference-interviewing, interpersonal , critical thinking, organizational, and excellent oral and written communication skills.  Must have customer-service focus.   Potential for growth.

Experience with Dreamweaver and Sharepoint preferred.
Experience and ability to perform in-depth medical, drug, competitive, regulatory and business literature searching using Dialog, pharmaceutical pipeline databases (Pharmaprojects, IMS, Adis, etc.), and web-based resources preferred.

Education
Master’s Degree in Library/Information Sciences from an ALA (American Library Association) accredited program

Company Profile:
PAREXEL International is a growing, fast-paced, global Clinical Research Organization (CRO) that has helped bring to market 49 of the top 50 selling pharmaceuticals. In fact, we have worked with all 10 of the world’s top 10 pharmaceutical companies.

Go to: https://sh.webhire.com/servlet/av/jd?ai=206&ji=2627880&sn=I